We aim to respond to all inquiries within 1–2 business days. During holidays or busy seasons, responses may take a little longer, but every message is answered as quickly as possible.

Absolutely. If you have questions about our chair cushions, colors, materials, or which style may be best for your furniture, feel free to contact us before purchasing. We're happy to help you make the right choice.

Yes. If you're unsure which cushion would work best, send us a photo of your chair along with its approximate seat measurements. We'll recommend the most suitable shape, style, or collection whenever possible.

Yes. We offer custom-made cushions for selected projects and furniture types. If you need a custom size or have a unique request, contact us with your measurements, photos, and project details before placing your order.

Please note that custom-made products are created specifically for you and are not eligible for returns or exchanges.